Question for guys who upgraded to Directv’s HD package
Thursday, March 12th, 2009Question: I just got a new HDTV and was planning on calling Directv to upgrade my standard programming to their HD one.
I know there have been guys post here in the past about the deals they got from upgrading to Directv’s HD package. So I was just curious if you guys can share what they offered you to swith to their HD programming. Plus what number did you guys call, Directv’s customer service line?
Finally, does anyone know what’s the model number of their latest HD-DVR system. Just wanted to make sure when I place the order, they don’t give me one of their older models. Thanks
Answer: I took the latest flyer they had and called the number on the back and asked for the deal with HD Plus for $49.99 a month, no fee per month for HD access ($9.99) and free DVR instead of the one-time $199 setup charge.
They told me it was for new subscribers only and I said that it was terrible to offer new subscribers better deals then ones for 12 year subscribers. We negotiated and I got HD access for one year free. A DVR unit for free. I didn’t get the $49.99 package cost – but kept the same cost I have now. I only had to pay $19.99 for installation.
Be nice and ask for what you can. You’ll have to push back a couple of times.